FAQ
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Frequently Asked Questions
We specialize in high-quality, touchless bathroom faucets, including battery-powered and sensor-activated models from trusted brands like KOHLER, BWE, Glacier Bay, and IVIGA.
Most of our faucets include standard mounting hardware. Please refer to each product page for specific details regarding included components.
While many customers install the faucets themselves, we recommend professional installation for optimal performance and to avoid voiding any warranties.
Manufacturer warranties may not apply to purchases made through our store. If a product includes warranty support, we mention it explicitly on the product page.
Simply browse our product listings, add your desired items to the cart, and proceed through our secure checkout process. You’ll receive email confirmations once your order is placed and shipped.
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and select Buy Now, Pay Later options. All payments are processed securely in USD.
Orders are typically processed within 1–2 business days. Delivery times vary based on your location but usually range from 3–7 business days.
We accept returns of unused, undamaged items in original packaging within our return window. Please visit our Return & Refund Policy page for complete instructions.
Yes, you’ll receive a tracking number via email as soon as your order has been shipped, so you can follow its journey to your door.
You can reach us at support@sumayyahshop.site for any product, order, or account-related inquiries. We aim to respond within 24 hours on business days.