Thank you for shopping at Sumayyah Shop. We’re committed to delivering your touchless bathroom faucets efficiently and securely. Please read our Shipping & Delivery Policy to understand how your order will be handled.

1. Order Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

You will receive an order confirmation email once your purchase is complete and another notification once your item has shipped.

2. Shipping Methods & Timeframes

We currently offer standard shipping across the United States.

Shipping MethodEstimated Delivery TimeCost
Standard Shipping5–10 business daysFREE on all orders

Note: Delivery times may vary due to factors like location, carrier delays, or peak seasons.

3. Tracking Your Order

Once your order ships, you will receive an email with a tracking number and carrier information. You can use this to monitor the status and estimated delivery of your package.

4. Shipping Locations

We currently ship within the United States only. International shipping is not available at this time.

5. Delivery Issues

If your tracking shows that your order has been delivered, but you haven’t received it:

Check with neighbors or building management

Look around your delivery area for the package

Contact the carrier for more details

Still no luck? Reach out to us at support@sumayyahshop.site, and we’ll help resolve the issue.

6. Delays Due to External Factors

While we do our best to ensure timely delivery, Sumayyah Shop is not responsible for delays caused by:

Weather conditions

Carrier issues

Incorrect shipping information provided at checkout

Customs or postal service delays (if applicable)

7. Incorrect or Incomplete Address

Please ensure your shipping address is accurate when placing your order. We are not responsible for orders lost due to incorrect or incomplete addresses.

8. Damaged or Missing Items

If your package arrives damaged or items are missing, please contact us within 48 hours of delivery. Provide your order number and clear photos of the issue so we can assist you promptly.

9. Contact Us

Have questions about your shipment? Reach out to us:

📍 Address: 1930 FLAT SHOALS RD SE APT U5, ATLANTA, GA 30316-2849
📧 Email: support@sumayyahshop.site

Phone: +1 229 703 5246