At Sumayyah Shop, we are committed to delivering high-quality touchless bathroom faucets that meet your expectations. This Warranty Policy outlines the terms and conditions under which warranties are offered for products purchased directly through our official website: https://sumayyahshop.site.

1. Warranty Coverage

We provide a 1-year limited warranty on most of our touchless faucet products, unless otherwise stated on the product page. This warranty covers:

Manufacturing defects

Structural issues or material faults under normal, intended use

Please refer to individual product listings for any product-specific warranty variations or extended coverage.

2. Warranty Period

The warranty is valid for 12 months from the original date of purchase.

3. How to File a Warranty Claim

If you believe your product is eligible for warranty service, follow these steps:

Contact Us: Email our support team at support@sumayyahshop.site

Provide Details: Include your order number, product name, a detailed description of the issue, and clear photos or videos if available

Wait for Authorization: Once your claim is approved, we’ll provide instructions for return, replacement, or repair

4. Warranty Exclusions

This warranty does not cover:

Damage caused by misuse, improper installation, or neglect

Normal wear and tear

Cosmetic damage not affecting functionality

Unauthorized modifications or repairs

Products not purchased directly from https://sumayyahshop.site or from unauthorized sellers

5. Limitation of Liability

Sumayyah Shop’s liability is limited solely to the repair or replacement of the defective product. We are not responsible for indirect, incidental, or consequential damages arising from the use or misuse of our products.

6. Additional Notes

Customers are responsible for return shipping costs, except in cases where the product was defective upon delivery

Replacement items are subject to availability

Warranty claims are generally processed within 5–10 business days of receiving the item

7. Contact Information

If you have any questions or need assistance with your warranty claim, please contact:

Sumayyah Shop – Touchless Bathroom Faucet Store
📍 1930 FLAT SHOALS RD SE APT U5, ATLANTA, GA 30316-2849
📧 support@sumayyahshop.site

+1 229 703 5246